Sovera Collective FAQ
Answers before you begin
Find answers about Sovera Health, payment, privacy, and Sovera Coaching. If your question is not listed, email hello@soveracollective.com.
Sovera Health
Who can receive care through Sovera Health?
Sovera Health provides telehealth medical care to adults physically located in Texas at the time of their appointment.
Do you see both men and women?
Yes. Sovera Health serves men and women in midlife navigating hormone shifts, energy changes, metabolic health, and burnout.
What happens at my first visit?
Your first visit is a comprehensive intake focused on health history, current concerns, prior labs and treatment, lifestyle, and goals. We then discuss recommended testing and next steps.
Is Sovera Health cash-pay?
Yes. Sovera Health is a cash-pay practice and does not bill insurance for visits. Eligible serum labs may be billed through insurance depending on your plan.
How is my health information protected?
We handle protected health information in accordance with HIPAA. See the HIPAA Notice of Privacy Practices for details.
Sovera Coaching
Is coaching the same as medical care or therapy?
No. Sovera Coaching is a nonmedical service focused on personal growth and change. It does not diagnose or treat medical or mental health conditions.
Getting started
Does browsing the website or submitting a form make me a patient?
No. A provider-patient relationship begins only after Sovera Health accepts you for care and the required intake and consent process is completed.